Last update
May 14, 2025

Privacy Policy

Our Privacy Policy outlines how we protect and handle your confidential information, from brand strategies to designs. We comply with data protection laws while ensuring your sensitive information remains secure
Elicit One (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or use our services. As a UAE-based creative agency, we adhere to the UAE Personal Data Protection Law (PDPL) and align with global best practices like the EU General Data Protection Regulation (GDPR) dlapiperdataprotection.com
Information We Collect

We only collect personal information that is relevant to our business and your needs. This includes: Information You Provide: When you fill out our contact or inquiry forms, we collect personal details such as your name, email address, phone number, and any information you include in message fields. You might also provide similar information when contacting us via email, phone, or other means. We do not collect sensitive personal data unless you voluntarily provide it (and we do not request such information in our forms). Automatic Data (Cookies & Analytics): Our website uses cookies and analytics tools (like Google Analytics) to collect information about how visitors use our site. This may include your IP address, browser type, device information, pages visited, and the date/time of your visits. For example, Google Analytics uses cookies to gather data on which pages are viewed and how long visitors stay, and compiles reports that help us improve site performance pxjournal.org . This usage data is generally aggregated and not used to identify you personally. You can control or block cookies through your browser settings if you prefer. We do not collect any payment or financial information through our website, as we do not sell products or process payments online. Our site is primarily informational, meant for showcasing services and gathering client leads.

How We Use Information

We use the collected information for the following purposes: To Respond to Inquiries: Personal details (name, email, phone, etc.) you provide in our contact forms or communications are used to contact you back. We will use this information to respond to your questions, discuss your project needs, and provide information about our services. Service Provision and Client Communication: If you become a client, we will use your information to plan and deliver our services (e.g. branding, strategy, web design) and to communicate about project updates, agreements, or support. Site Analytics and Improvement: Usage data collected through cookies/Google Analytics is used to analyze website traffic and user behavior on our site pxjournal.org . This helps us understand what content is useful to visitors and how to improve the design, content, and performance of our website. For instance, we may review which pages are most visited or detect any navigation issues, in order to enhance user experience. Marketing and Updates (Opt-in): We do not currently run a newsletter, but if you explicitly subscribe to any marketing communications or request updates, we may use your email to send you information about our services or new offerings. You can opt out of such communications at any time. (If you are just contacting us for a one-time inquiry, we will not add you to any mailing list without your consent.) Legal and Compliance: In rare cases, we may need to use or disclose your information to comply with legal obligations, regulatory requirements, or to protect our rights. For example, if required by UAE law or an authorized authority, or to prevent fraud or abuse of our services. We will not sell, rent, or trade your personal information to third parties for their own marketing or other purposes.

Cookies and Analytics

Our website uses cookies and similar technologies to function effectively and to gather analytics data. A “cookie” is a small text file stored on your device by a website. Specifically, we use Google Analytics, which sets cookies to collect information about how visitors navigate our site (such as which pages you view and how long you stay) pxjournal.org . This information is anonymous and helps us compile reports on website usage and improve the site’s content and structure. Key points about our cookie/analytics use: Analytics Cookies: The Google Analytics cookies allow us to recognize repeat visitors and see aggregated information like overall website traffic, popular pages, and user trends. Google Analytics may collect data including your IP address, but it does not give us personally identifiable information about you. Google may store this analytics data on servers outside your country (for example, in the United States), and Google is responsible for complying with privacy frameworks when transferring or processing that data. Cookie Choices: You have control over cookies. You can refuse or delete cookies by adjusting your browser settings. However, please note that disabling cookies may affect certain features of the site (for instance, videos or interactive content might not load, or your preferences might not be remembered). If you want to opt out of Google Analytics specifically, Google provides an opt-out browser add-on that you can install. Third-Party Tools: Aside from Google Analytics, our site currently does not use other third-party tracking or advertising cookies. If in the future we integrate additional analytics or plugins that collect data, we will update this policy accordingly. Any embedded third-party content (like social media links) will only set cookies if you interact with them, according to those third-parties’ own policies. By using our site without disabling cookies, you consent to our use of cookies and analytics as described above.

Data Storage and Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, or misuse. The information you share with us is stored on secure servers, which may be hosted by reputable third-party hosting providers. We use technical safeguards such as firewalls, encryption (for example, our website is HTTPS secure, meaning data you submit through forms is encrypted in transit), and access controls to protect your data. We also implement organizational measures, ensuring that only authorized team members who need to process your information (for example, responding to your inquiry or working on your project) have access to it. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. However, we continuously update our security practices in line with industry standards to minimize risks. If we become aware of a data breach that compromises your personal data, we will notify you and the appropriate authorities as required by law. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. For example, if you contact us, we may keep your contact details and correspondence while we are communicating with you or working on a project for you. If you do not engage our services, we may still retain the inquiry information for a period (to follow up or for our records), but not longer than is necessary. Client project information may be retained for longer durations as needed for our business records and to comply with legal or financial record-keeping requirements. When personal data is no longer needed, we will securely delete or anonymize it.

Data Sharing and International Transfers

We treat your personal information as private and confidential. We do not share your personal data with third-party companies for their independent use, except in the following circumstances: Service Providers: We may share information with trusted third-party service providers who help us operate our website and business, such as our website hosting company or email service provider. These parties only process your data on our behalf and under our instructions, solely to provide their services to us (for example, hosting our database or managing email communications). We contractually require that these providers protect your data and use it only for the agreed-upon purposes. Analytics: As mentioned, we use Google Analytics, which means Google LLC processes certain usage data on our behalf. Google may process this data on servers in other countries. Google is considered a “data processor” for us, and we rely on Google’s compliance with applicable data protection laws in handling that information. Legal Requirements and Protection: We might disclose personal information if required to do so by law or legal process (such as a court order, law enforcement request, or government regulation), or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or property, protect your safety or the safety of others, or investigate fraud. Because we are based in the United Arab Emirates but serve clients globally, your information (for example, a contact inquiry or analytics data) may be transferred to or accessed in countries outside of your own. For instance, if you are located outside the UAE, the information you submit on our website will be transmitted to our servers in the UAE or elsewhere. Similarly, our use of cloud services (email, analytics) might involve storing data on servers located in Europe or the United States. When we transfer personal data out of the UAE or your country, we take steps to ensure that appropriate safeguards are in place to protect it, in accordance with PDPL and other applicable laws. The UAE’s PDPL sets out requirements for cross-border data transfers to ensure continued protection u.ae . These safeguards may include transferring data only to countries with adequate data protection laws, or using standard contractual data protection clauses, or obtaining your consent when required. By contacting us or using our site from outside the UAE, you consent to such international transfer of your data, understanding that privacy laws in the receiving country may differ. Nonetheless, we will handle your information as described in this Policy wherever it is processed.

Your Rights and Choices

You have rights regarding the personal information we hold about you, and we are committed to honoring these rights. Subject to applicable law, your rights may include: Access and Transparency: You have the right to request a copy of the personal data we hold about you, and to information about how we use it. We will provide you with a summary of such data, and details on our processing, upon verification of your identity (so we ensure we’re giving data to the right person). Correction and Update: If any of your personal information is incorrect or has changed (for example, you want to update your contact details), you have the right to request that we correct or update it. We encourage you to keep your information current and will promptly make any necessary corrections. Deletion (“Right to be Forgotten”): You can request that we delete your personal data. If you no longer want us to have your information, for instance because you withdrew your inquiry or are no longer interested in our services, you may ask us to erase your data. We will comply, provided we do not have a legal obligation to retain the data (for example, for financial record-keeping or legal disputes). Note that if you become a client, we may need to keep certain information for contracts and transactions, but we will delete any non-essential data on request. Object/Restrict Processing: You have the right to object to or ask us to restrict certain processing of your data. For example, you can request that we stop using your information for direct marketing (if we were sending any) or restrict processing if you contest the data’s accuracy or have other concerns. Under UAE PDPL and GDPR-aligned laws, you can also opt out of any automated decision-making or profiling, though we do not engage in such automated processing of your data. Data Portability: To the extent applicable law provides, you may have the right to obtain your personal data in a portable format (e.g. a common digital file) to reuse with other services. Given the limited data we collect (primarily contact info), this may be less relevant, but we will accommodate any reasonable requests for data export. Withdraw Consent: If we rely on your consent to process any personal data (for example, if you consented to receive a newsletter in the future), you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we already performed, but will stop the future processing of your data for that purpose. Lodge a Complaint: We aim to resolve all privacy concerns directly. However, if you believe your data has been handled improperly or your requests have not been addressed, you may have the right to lodge a complaint with a data protection authority. For example, UAE residents can contact the UAE Data Office (once enforcement mechanisms are in place under the new law), and EU residents can reach out to their local supervisory authority. We encourage you to contact us first so we can try to resolve any issue. To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity (to protect your security) before fulfilling certain requests. We will respond to your request within a reasonable timeframe and in accordance with applicable law. There is no fee for making such requests, although if you request additional copies of your data or manifestly unfounded or excessive requests, we may charge a reasonable fee or decline those per law.

Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will revise the “Last updated” date at the top of this Policy. The updated policy will be effective immediately upon posting on this page. We encourage you to review this page periodically to stay informed about how we are protecting your information. If we make significant changes to how we handle personal data, we may also choose to notify you by additional means (for example, by posting a notice on our homepage or, if we had an email list, sending a notification). However, we will not reduce your rights under this Privacy Policy without your explicit consent. Your continued use of our website or services after any modifications to the Privacy Policy indicates your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to (For general inquiries, you may also reach us at info@elicitone.com, but for privacy-specific requests, using the privacy@ email will ensure a prompt response.) Address: Elicit One Creative Agency, United Arab Emirates (exact mailing address to be added once available). We will be happy to assist you and address any issues. Your privacy is important to us, and we undertake to resolve any concerns to your satisfaction.

Last update
May 14, 2025

Privacy Policy

Our Privacy Policy outlines how we protect and handle your confidential information, from brand strategies to designs. We comply with data protection laws while ensuring your sensitive information remains secure
Elicit One (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or use our services. As a UAE-based creative agency, we adhere to the UAE Personal Data Protection Law (PDPL) and align with global best practices like the EU General Data Protection Regulation (GDPR) dlapiperdataprotection.com
Information We Collect

We only collect personal information that is relevant to our business and your needs. This includes: Information You Provide: When you fill out our contact or inquiry forms, we collect personal details such as your name, email address, phone number, and any information you include in message fields. You might also provide similar information when contacting us via email, phone, or other means. We do not collect sensitive personal data unless you voluntarily provide it (and we do not request such information in our forms). Automatic Data (Cookies & Analytics): Our website uses cookies and analytics tools (like Google Analytics) to collect information about how visitors use our site. This may include your IP address, browser type, device information, pages visited, and the date/time of your visits. For example, Google Analytics uses cookies to gather data on which pages are viewed and how long visitors stay, and compiles reports that help us improve site performance pxjournal.org . This usage data is generally aggregated and not used to identify you personally. You can control or block cookies through your browser settings if you prefer. We do not collect any payment or financial information through our website, as we do not sell products or process payments online. Our site is primarily informational, meant for showcasing services and gathering client leads.

How We Use Information

We use the collected information for the following purposes: To Respond to Inquiries: Personal details (name, email, phone, etc.) you provide in our contact forms or communications are used to contact you back. We will use this information to respond to your questions, discuss your project needs, and provide information about our services. Service Provision and Client Communication: If you become a client, we will use your information to plan and deliver our services (e.g. branding, strategy, web design) and to communicate about project updates, agreements, or support. Site Analytics and Improvement: Usage data collected through cookies/Google Analytics is used to analyze website traffic and user behavior on our site pxjournal.org . This helps us understand what content is useful to visitors and how to improve the design, content, and performance of our website. For instance, we may review which pages are most visited or detect any navigation issues, in order to enhance user experience. Marketing and Updates (Opt-in): We do not currently run a newsletter, but if you explicitly subscribe to any marketing communications or request updates, we may use your email to send you information about our services or new offerings. You can opt out of such communications at any time. (If you are just contacting us for a one-time inquiry, we will not add you to any mailing list without your consent.) Legal and Compliance: In rare cases, we may need to use or disclose your information to comply with legal obligations, regulatory requirements, or to protect our rights. For example, if required by UAE law or an authorized authority, or to prevent fraud or abuse of our services. We will not sell, rent, or trade your personal information to third parties for their own marketing or other purposes.

Cookies and Analytics

Our website uses cookies and similar technologies to function effectively and to gather analytics data. A “cookie” is a small text file stored on your device by a website. Specifically, we use Google Analytics, which sets cookies to collect information about how visitors navigate our site (such as which pages you view and how long you stay) pxjournal.org . This information is anonymous and helps us compile reports on website usage and improve the site’s content and structure. Key points about our cookie/analytics use: Analytics Cookies: The Google Analytics cookies allow us to recognize repeat visitors and see aggregated information like overall website traffic, popular pages, and user trends. Google Analytics may collect data including your IP address, but it does not give us personally identifiable information about you. Google may store this analytics data on servers outside your country (for example, in the United States), and Google is responsible for complying with privacy frameworks when transferring or processing that data. Cookie Choices: You have control over cookies. You can refuse or delete cookies by adjusting your browser settings. However, please note that disabling cookies may affect certain features of the site (for instance, videos or interactive content might not load, or your preferences might not be remembered). If you want to opt out of Google Analytics specifically, Google provides an opt-out browser add-on that you can install. Third-Party Tools: Aside from Google Analytics, our site currently does not use other third-party tracking or advertising cookies. If in the future we integrate additional analytics or plugins that collect data, we will update this policy accordingly. Any embedded third-party content (like social media links) will only set cookies if you interact with them, according to those third-parties’ own policies. By using our site without disabling cookies, you consent to our use of cookies and analytics as described above.

Data Storage and Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, or misuse. The information you share with us is stored on secure servers, which may be hosted by reputable third-party hosting providers. We use technical safeguards such as firewalls, encryption (for example, our website is HTTPS secure, meaning data you submit through forms is encrypted in transit), and access controls to protect your data. We also implement organizational measures, ensuring that only authorized team members who need to process your information (for example, responding to your inquiry or working on your project) have access to it. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. However, we continuously update our security practices in line with industry standards to minimize risks. If we become aware of a data breach that compromises your personal data, we will notify you and the appropriate authorities as required by law. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. For example, if you contact us, we may keep your contact details and correspondence while we are communicating with you or working on a project for you. If you do not engage our services, we may still retain the inquiry information for a period (to follow up or for our records), but not longer than is necessary. Client project information may be retained for longer durations as needed for our business records and to comply with legal or financial record-keeping requirements. When personal data is no longer needed, we will securely delete or anonymize it.

Data Sharing and International Transfers

We treat your personal information as private and confidential. We do not share your personal data with third-party companies for their independent use, except in the following circumstances: Service Providers: We may share information with trusted third-party service providers who help us operate our website and business, such as our website hosting company or email service provider. These parties only process your data on our behalf and under our instructions, solely to provide their services to us (for example, hosting our database or managing email communications). We contractually require that these providers protect your data and use it only for the agreed-upon purposes. Analytics: As mentioned, we use Google Analytics, which means Google LLC processes certain usage data on our behalf. Google may process this data on servers in other countries. Google is considered a “data processor” for us, and we rely on Google’s compliance with applicable data protection laws in handling that information. Legal Requirements and Protection: We might disclose personal information if required to do so by law or legal process (such as a court order, law enforcement request, or government regulation), or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or property, protect your safety or the safety of others, or investigate fraud. Because we are based in the United Arab Emirates but serve clients globally, your information (for example, a contact inquiry or analytics data) may be transferred to or accessed in countries outside of your own. For instance, if you are located outside the UAE, the information you submit on our website will be transmitted to our servers in the UAE or elsewhere. Similarly, our use of cloud services (email, analytics) might involve storing data on servers located in Europe or the United States. When we transfer personal data out of the UAE or your country, we take steps to ensure that appropriate safeguards are in place to protect it, in accordance with PDPL and other applicable laws. The UAE’s PDPL sets out requirements for cross-border data transfers to ensure continued protection u.ae . These safeguards may include transferring data only to countries with adequate data protection laws, or using standard contractual data protection clauses, or obtaining your consent when required. By contacting us or using our site from outside the UAE, you consent to such international transfer of your data, understanding that privacy laws in the receiving country may differ. Nonetheless, we will handle your information as described in this Policy wherever it is processed.

Your Rights and Choices

You have rights regarding the personal information we hold about you, and we are committed to honoring these rights. Subject to applicable law, your rights may include: Access and Transparency: You have the right to request a copy of the personal data we hold about you, and to information about how we use it. We will provide you with a summary of such data, and details on our processing, upon verification of your identity (so we ensure we’re giving data to the right person). Correction and Update: If any of your personal information is incorrect or has changed (for example, you want to update your contact details), you have the right to request that we correct or update it. We encourage you to keep your information current and will promptly make any necessary corrections. Deletion (“Right to be Forgotten”): You can request that we delete your personal data. If you no longer want us to have your information, for instance because you withdrew your inquiry or are no longer interested in our services, you may ask us to erase your data. We will comply, provided we do not have a legal obligation to retain the data (for example, for financial record-keeping or legal disputes). Note that if you become a client, we may need to keep certain information for contracts and transactions, but we will delete any non-essential data on request. Object/Restrict Processing: You have the right to object to or ask us to restrict certain processing of your data. For example, you can request that we stop using your information for direct marketing (if we were sending any) or restrict processing if you contest the data’s accuracy or have other concerns. Under UAE PDPL and GDPR-aligned laws, you can also opt out of any automated decision-making or profiling, though we do not engage in such automated processing of your data. Data Portability: To the extent applicable law provides, you may have the right to obtain your personal data in a portable format (e.g. a common digital file) to reuse with other services. Given the limited data we collect (primarily contact info), this may be less relevant, but we will accommodate any reasonable requests for data export. Withdraw Consent: If we rely on your consent to process any personal data (for example, if you consented to receive a newsletter in the future), you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we already performed, but will stop the future processing of your data for that purpose. Lodge a Complaint: We aim to resolve all privacy concerns directly. However, if you believe your data has been handled improperly or your requests have not been addressed, you may have the right to lodge a complaint with a data protection authority. For example, UAE residents can contact the UAE Data Office (once enforcement mechanisms are in place under the new law), and EU residents can reach out to their local supervisory authority. We encourage you to contact us first so we can try to resolve any issue. To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity (to protect your security) before fulfilling certain requests. We will respond to your request within a reasonable timeframe and in accordance with applicable law. There is no fee for making such requests, although if you request additional copies of your data or manifestly unfounded or excessive requests, we may charge a reasonable fee or decline those per law.

Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will revise the “Last updated” date at the top of this Policy. The updated policy will be effective immediately upon posting on this page. We encourage you to review this page periodically to stay informed about how we are protecting your information. If we make significant changes to how we handle personal data, we may also choose to notify you by additional means (for example, by posting a notice on our homepage or, if we had an email list, sending a notification). However, we will not reduce your rights under this Privacy Policy without your explicit consent. Your continued use of our website or services after any modifications to the Privacy Policy indicates your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to (For general inquiries, you may also reach us at info@elicitone.com, but for privacy-specific requests, using the privacy@ email will ensure a prompt response.) Address: Elicit One Creative Agency, United Arab Emirates (exact mailing address to be added once available). We will be happy to assist you and address any issues. Your privacy is important to us, and we undertake to resolve any concerns to your satisfaction.

Last update
May 14, 2025
Privacy Policy
Our Privacy Policy outlines how we protect and handle your confidential information, from brand strategies to designs. We comply with data protection laws while ensuring your sensitive information remains secure
Elicit One (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information when you visit our website or use our services. As a UAE-based creative agency, we adhere to the UAE Personal Data Protection Law (PDPL) and align with global best practices like the EU General Data Protection Regulation (GDPR) dlapiperdataprotection.com
Information We Collect

We only collect personal information that is relevant to our business and your needs. This includes: Information You Provide: When you fill out our contact or inquiry forms, we collect personal details such as your name, email address, phone number, and any information you include in message fields. You might also provide similar information when contacting us via email, phone, or other means. We do not collect sensitive personal data unless you voluntarily provide it (and we do not request such information in our forms). Automatic Data (Cookies & Analytics): Our website uses cookies and analytics tools (like Google Analytics) to collect information about how visitors use our site. This may include your IP address, browser type, device information, pages visited, and the date/time of your visits. For example, Google Analytics uses cookies to gather data on which pages are viewed and how long visitors stay, and compiles reports that help us improve site performance pxjournal.org . This usage data is generally aggregated and not used to identify you personally. You can control or block cookies through your browser settings if you prefer. We do not collect any payment or financial information through our website, as we do not sell products or process payments online. Our site is primarily informational, meant for showcasing services and gathering client leads.

How We Use Information

We use the collected information for the following purposes: To Respond to Inquiries: Personal details (name, email, phone, etc.) you provide in our contact forms or communications are used to contact you back. We will use this information to respond to your questions, discuss your project needs, and provide information about our services. Service Provision and Client Communication: If you become a client, we will use your information to plan and deliver our services (e.g. branding, strategy, web design) and to communicate about project updates, agreements, or support. Site Analytics and Improvement: Usage data collected through cookies/Google Analytics is used to analyze website traffic and user behavior on our site pxjournal.org . This helps us understand what content is useful to visitors and how to improve the design, content, and performance of our website. For instance, we may review which pages are most visited or detect any navigation issues, in order to enhance user experience. Marketing and Updates (Opt-in): We do not currently run a newsletter, but if you explicitly subscribe to any marketing communications or request updates, we may use your email to send you information about our services or new offerings. You can opt out of such communications at any time. (If you are just contacting us for a one-time inquiry, we will not add you to any mailing list without your consent.) Legal and Compliance: In rare cases, we may need to use or disclose your information to comply with legal obligations, regulatory requirements, or to protect our rights. For example, if required by UAE law or an authorized authority, or to prevent fraud or abuse of our services. We will not sell, rent, or trade your personal information to third parties for their own marketing or other purposes.

Cookies and Analytics

Our website uses cookies and similar technologies to function effectively and to gather analytics data. A “cookie” is a small text file stored on your device by a website. Specifically, we use Google Analytics, which sets cookies to collect information about how visitors navigate our site (such as which pages you view and how long you stay) pxjournal.org . This information is anonymous and helps us compile reports on website usage and improve the site’s content and structure. Key points about our cookie/analytics use: Analytics Cookies: The Google Analytics cookies allow us to recognize repeat visitors and see aggregated information like overall website traffic, popular pages, and user trends. Google Analytics may collect data including your IP address, but it does not give us personally identifiable information about you. Google may store this analytics data on servers outside your country (for example, in the United States), and Google is responsible for complying with privacy frameworks when transferring or processing that data. Cookie Choices: You have control over cookies. You can refuse or delete cookies by adjusting your browser settings. However, please note that disabling cookies may affect certain features of the site (for instance, videos or interactive content might not load, or your preferences might not be remembered). If you want to opt out of Google Analytics specifically, Google provides an opt-out browser add-on that you can install. Third-Party Tools: Aside from Google Analytics, our site currently does not use other third-party tracking or advertising cookies. If in the future we integrate additional analytics or plugins that collect data, we will update this policy accordingly. Any embedded third-party content (like social media links) will only set cookies if you interact with them, according to those third-parties’ own policies. By using our site without disabling cookies, you consent to our use of cookies and analytics as described above.

Data Storage and Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, or misuse. The information you share with us is stored on secure servers, which may be hosted by reputable third-party hosting providers. We use technical safeguards such as firewalls, encryption (for example, our website is HTTPS secure, meaning data you submit through forms is encrypted in transit), and access controls to protect your data. We also implement organizational measures, ensuring that only authorized team members who need to process your information (for example, responding to your inquiry or working on your project) have access to it. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. However, we continuously update our security practices in line with industry standards to minimize risks. If we become aware of a data breach that compromises your personal data, we will notify you and the appropriate authorities as required by law. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. For example, if you contact us, we may keep your contact details and correspondence while we are communicating with you or working on a project for you. If you do not engage our services, we may still retain the inquiry information for a period (to follow up or for our records), but not longer than is necessary. Client project information may be retained for longer durations as needed for our business records and to comply with legal or financial record-keeping requirements. When personal data is no longer needed, we will securely delete or anonymize it.

Data Sharing and International Transfers

We treat your personal information as private and confidential. We do not share your personal data with third-party companies for their independent use, except in the following circumstances: Service Providers: We may share information with trusted third-party service providers who help us operate our website and business, such as our website hosting company or email service provider. These parties only process your data on our behalf and under our instructions, solely to provide their services to us (for example, hosting our database or managing email communications). We contractually require that these providers protect your data and use it only for the agreed-upon purposes. Analytics: As mentioned, we use Google Analytics, which means Google LLC processes certain usage data on our behalf. Google may process this data on servers in other countries. Google is considered a “data processor” for us, and we rely on Google’s compliance with applicable data protection laws in handling that information. Legal Requirements and Protection: We might disclose personal information if required to do so by law or legal process (such as a court order, law enforcement request, or government regulation), or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or property, protect your safety or the safety of others, or investigate fraud. Because we are based in the United Arab Emirates but serve clients globally, your information (for example, a contact inquiry or analytics data) may be transferred to or accessed in countries outside of your own. For instance, if you are located outside the UAE, the information you submit on our website will be transmitted to our servers in the UAE or elsewhere. Similarly, our use of cloud services (email, analytics) might involve storing data on servers located in Europe or the United States. When we transfer personal data out of the UAE or your country, we take steps to ensure that appropriate safeguards are in place to protect it, in accordance with PDPL and other applicable laws. The UAE’s PDPL sets out requirements for cross-border data transfers to ensure continued protection u.ae . These safeguards may include transferring data only to countries with adequate data protection laws, or using standard contractual data protection clauses, or obtaining your consent when required. By contacting us or using our site from outside the UAE, you consent to such international transfer of your data, understanding that privacy laws in the receiving country may differ. Nonetheless, we will handle your information as described in this Policy wherever it is processed.

Your Rights and Choices

You have rights regarding the personal information we hold about you, and we are committed to honoring these rights. Subject to applicable law, your rights may include: Access and Transparency: You have the right to request a copy of the personal data we hold about you, and to information about how we use it. We will provide you with a summary of such data, and details on our processing, upon verification of your identity (so we ensure we’re giving data to the right person). Correction and Update: If any of your personal information is incorrect or has changed (for example, you want to update your contact details), you have the right to request that we correct or update it. We encourage you to keep your information current and will promptly make any necessary corrections. Deletion (“Right to be Forgotten”): You can request that we delete your personal data. If you no longer want us to have your information, for instance because you withdrew your inquiry or are no longer interested in our services, you may ask us to erase your data. We will comply, provided we do not have a legal obligation to retain the data (for example, for financial record-keeping or legal disputes). Note that if you become a client, we may need to keep certain information for contracts and transactions, but we will delete any non-essential data on request. Object/Restrict Processing: You have the right to object to or ask us to restrict certain processing of your data. For example, you can request that we stop using your information for direct marketing (if we were sending any) or restrict processing if you contest the data’s accuracy or have other concerns. Under UAE PDPL and GDPR-aligned laws, you can also opt out of any automated decision-making or profiling, though we do not engage in such automated processing of your data. Data Portability: To the extent applicable law provides, you may have the right to obtain your personal data in a portable format (e.g. a common digital file) to reuse with other services. Given the limited data we collect (primarily contact info), this may be less relevant, but we will accommodate any reasonable requests for data export. Withdraw Consent: If we rely on your consent to process any personal data (for example, if you consented to receive a newsletter in the future), you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we already performed, but will stop the future processing of your data for that purpose. Lodge a Complaint: We aim to resolve all privacy concerns directly. However, if you believe your data has been handled improperly or your requests have not been addressed, you may have the right to lodge a complaint with a data protection authority. For example, UAE residents can contact the UAE Data Office (once enforcement mechanisms are in place under the new law), and EU residents can reach out to their local supervisory authority. We encourage you to contact us first so we can try to resolve any issue. To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity (to protect your security) before fulfilling certain requests. We will respond to your request within a reasonable timeframe and in accordance with applicable law. There is no fee for making such requests, although if you request additional copies of your data or manifestly unfounded or excessive requests, we may charge a reasonable fee or decline those per law.

Updates to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will revise the “Last updated” date at the top of this Policy. The updated policy will be effective immediately upon posting on this page. We encourage you to review this page periodically to stay informed about how we are protecting your information. If we make significant changes to how we handle personal data, we may also choose to notify you by additional means (for example, by posting a notice on our homepage or, if we had an email list, sending a notification). However, we will not reduce your rights under this Privacy Policy without your explicit consent. Your continued use of our website or services after any modifications to the Privacy Policy indicates your acceptance of the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to (For general inquiries, you may also reach us at info@elicitone.com, but for privacy-specific requests, using the privacy@ email will ensure a prompt response.) Address: Elicit One Creative Agency, United Arab Emirates (exact mailing address to be added once available). We will be happy to assist you and address any issues. Your privacy is important to us, and we undertake to resolve any concerns to your satisfaction.